Delivery and Returns
Last updated: 06-08-2026
1. Overview
This page explains how MCATPrime delivers its products and how returns or refunds are handled. By placing an order, you agree to the terms described here.
2. Digital Products
- After your purchase is confirmed, access to your purchased materials is provided via a secure download link sent to your email
- Please ensure the email address you provide at checkout is correct, as delivery details may be sent there
- All digital products are delivered within 24 hours of purchase (typically immediately via email). If you do not receive access, please contact us at contact@mcatprime.com
3. Returns and Refunds — Digital Products
Because digital Materials are delivered electronically and can be accessed immediately, all digital sales are final and non-refundable.
4. Incorrect Items
If you receive an incorrect item, please contact us at contact@mcatprime.com within 7 days of delivery/download, including your order number and photos where relevant, and we will work to resolve the issue.
5. Order Cancellations
Due to the digital nature of our products, all sales are final and orders cannot be cancelled once processed.
6. Contact Us
For any questions about delivery or returns, please contact us at:
contact@mcatprime.com